Manged Services
Oracle E-Business Suite
Digital Transformation
Manged Services
Oracle E-Business Suite
Digital Transformation

EBS Managed Services
Streamline EBS operations, enhance performance, and drive innovation and growth
Our Services

Access Level Security
Access Level Security
Addresses mission-critical needs to ensure appropriate access to resources across increasingly heterogeneous environments to meet increasingly rigorous compliance requirements.

Application Administration
Application Administration
Implementation of processes, procedures, and results metrics for the purpose of continuous operational improvement and SLA creation and adherence.

aPaaS Coding
aPaaS Coding
Customizing, deploying and managing SaaS applications enables speed, collaboration and control across the entire application lifecycle.

SaaS Configuration & Extensions
SaaS Configuration & Extensions
Get configurations, extensions or personalization performed at run time using browser-based configuration and administration tools with administrative privilege.

Application Integration
Application Integration
Connect any application and data source to automate end-to-end processes and centralize management, broad array of integrations, with prebuilt adapters and low-code customization.

Data & Analytics
Data & Analytics
Track data to make smarter, data-driven decisions from Fusion or cross-app reporting to help get critical insights for organization or your customer facing applications.

Data Cleansing, Restructuring and Redistribution
Data Cleansing, Restructuring and Redistribution
Whether organic growth, mergers, divestitures, or a combination of factors, clean up growing mountain of information assets and obsolete code, much of which are no longer relevant to business.

Moved to Oracle Cloud applications for consistent processes, single source of truth across the most important business functions, improve your customer engagements, increase your business’s agility, and help to react to change faster than ever before? But are SaaS applications service management free?
Exgen Systems Managed Services Approach for SaaS
Many customers mis-judge the post implementation management scope and assume all responsibilities shall fall under SaaS Application vendor’s scope. IT Convergence shares the holistic picture of the support ecosystem required by assessing your current teams and recommending the right-size required to Manage your Oracle Cloud ERP. Our Oracle application experts ensure all aspects of service support are covered to maximize your Oracle SaaS application investments.
Exgen Systems Delivers

Prioritized Issue Resolution
Responsive support with Assigned SPOC to each account and consistent Quarterly Reviews.

Flexible Service Agreements
Combine onshore, offshore and nearshore resources, optimize cost for Proactive & Reactive Support.

Flexible Service Bundle
Easy payout with monthly fixed fee service bundle to manage important task at low cost.

Function Services, End User Support
Get issues of your globally spready end users resolved with 24/7 available help desk support.

24/7 Support and Monitoring when it Matters The Most
Scale resources with business fluctuations to ensure you get support when required.

Extensions, PaaS For SaaS
Get working extensions for PaaS & ensure integrated applications are connected.

Application Testing for Business Continuity
Post all iterations of the SaaS development ensure a rigorous testing for seamless flow.

Guidance and Assistance with All Oracle Technologies
Leverage IT Convergence experts for consulting on all Legacy to New Oracle technologies.