Manged Services
Oracle E-Business Suite
Digital Transformation
Manged Services
Oracle E-Business Suite
Digital Transformation
Onprem and Cloud Managed Services
Managing your distributed and Hybrid IT environment as a single entity with single point-of accountability
Our Services
Infrastructure and Systems
Technology stack selection & end to end management with combination of onsite and remote resources.
Infrastructure and Systems
Onsite Data Centers and Networks
Focus on core business and outsource the DC operational complexities to our experts including multi-carrier environments.
Onsite Data Centers and Networks
Infrastructure for Applications
Fully managed servers & applications without administrative worries. Enhancements, ITIL services, migrations & upgrades, 24x7 production support with L1, L2 and L3 analysts, etc.
Infrastructure for Applications
IaaS & PaaS
Migration and management through IP-driven and well defined processes with predictable outcomes for Oracle, AWS, Azure cloud infrastructure.
IaaS & PaaS
Network Administration
Managing critical network between the Cloud & Application, VPNs, Azure Express route, AWS Direct Connect, Oracle Fast Connect
Network Administration
Provisioning of Guest Virtual Machines (VMS)
Provisioning of VMs, installation and setup of standard operation system images, and resource allocation.
Provisioning of Guest Virtual Machines (VMS)
Management of Operating Systems and VMS
Administration, monitoring, backup, and restoration of managed environments.
Management of Operating Systems and VMS
Patching and Updates
Regular patching and security updates to keep systems current and safe.
Patching and Updates
Access Control and Management
Management of access controls and creation and control of privileged.
Access Control and Management
Monitoring and Incident Management
Fault, availability, and performance monitoring.
Monitoring and Incident Management
Service Governance
A dedicated service delivery manager is assigned to each customer as the single point of contact for regular reporting & supporting any escalation management
Service Governance
24x7 Flexible Component & Security Monitoring
Security monitoring and analytics enables rapid detection, investigation and remediation of the broadest range of security threats across cloud IT assets.
24x7 Flexible Component & Security Monitoring
Exgen Systems Approach
As a Managed Infrastructure Service Provider (MSP) we don’t limit to delivering only cost efficiencies, but we look at delivering much higher value by becoming trusted partners and enablers in your Digital Journey.
EXGEN Managed Infrastructure Services will manage your Enterprise’s distributed and Hybrid IT environment as a single entity with a single point of accountability.
Be it a green-field project, existing setups or mergers, we leverage a proven transition methodology to ensure a smooth start to systems support services and are always keeping track of critical operations, ensuring minimal impact to business users and service levels.
And yes, we don’t force your environment into prepackaged contracts; instead we work with you to build a solution for today and a roadmap for tomorrow.
Optimizing Manpower Resources
Optimizing costs through tailor made solution for resources; Right Shoring: Staff Leasing, On Demand, Onsite, Onshore, Nearshore, Offshore, Hybrid.
End-to-End ITIL/Discovery, ITSM, CMDB Process Design
ITIL based process design, CMDB design and service / application data load, existing process analysis and enhancement, and implementation of tools such as ServiceNow.
Service Desk Management
Our 24×7 Service Desk, assigned staffing model & dedicated service delivery manager maintain open lines of customer communication.
Infrastructure Analytics
Faster resolutions for issues through real time custom dashboards for availability, performance, capacity, and incidents.
Automation & AI Ops
Named primary and secondary support personnel can be provided as an extension of your team.
End to End Managed Services
Our expertise goes beyond managing your EBS and we can help you deliver successful business outcomes.