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Microsoft Dynamics 365

Intelligent, cloud-based business applications that can deliver better results through predictive, AI-driven insights

Our Services

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Finance

Finance

Automate and modernize your global financial operations, decrease operational costs, and achieve real-time visibility into your financial performance.

Human Resources

Human Resources

Automate manual HR processes, reduce administrative workload and costs, deliver self-service capabilities, and improve workforce engagement.

Data on a Touch Pad

Sales

Sales

Build stronger customer relationships, improve sales productivity and performance, and get a unified view of all your customer information.

Marketing

Marketing

IT Find and nurture the right leads, improve customer communications, and create seamless, personalized customer experiences.

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Operations

Operations

Improve product quality and asset utilization, optimize manufacturing and supply chain operations, and move from reactive to predictive operations.

Service

Service

Support customers from anywhere and enhance customer service, and resolve service issues quickly by optimizing your resources.

Data on a Touch Pad

Commerce

Commerce

Unify your physical and digital commerce by delivering personalized shopping experiences, and build brand loyalty through greater customer engagement.

Our Services

Expertise

We are a certified Microsoft partner and cloud services provider and our certified consultants offer deep technical and functional expertise in Microsoft Dynamics 365.

Customization

While Microsoft Dynamics 365 provides robust out-of-the-box functionality, there may be areas where you might need changes in order to meet your business needs. We can help you simplify and accelerate the process of extending and customizing Dynamics 365.

Flexibility

We offer a combination of onshore, offshore and nearshore resources – with the ability to change support levels monthly by up to 50% based on your needs. Our wide partner network ensures access to industry-leading vendors for integration, analytics, and mobile applications.

Global Rollouts

We have helped hundreds of global companies deploy SaaS solutions across international subsidiaries in more than 70 countries across North America, Latin America (Central America, South America and the Caribbean), and APAC.

 

  • Implement Dynamics 365 across your international subsidiaries and standardize your global processes

  • Ensure that your Dynamics 365 implementation complies with local statutory requirements like Mexico’s Electronic Accounting, Brazil’s Nota Fiscal or China’s Golden Tax

  • Integrate, configure, or customize Dynamics 365 in your international companies and business units

Managed Services

We proactively monitor and optimize the health and performance of your Microsoft Dynamics 365 applications. With well-defined SLAs, dedicated resources, and 24x7x365 support, we reduce the costs and risks of running Dynamics 365 and help you get the best ROI possible.

 

  • Leverage global best practices to continuously monitor and optimize your Dynamics 365 applications for better performance

  • Run security checks periodically to identify, manage and mitigate information security risks

  • Best-in-class SLAs ensure better system availability, faster response, and higher customer satisfaction

  • A dedicated account manager ensures that managed services and support always exceeds expectations

Exgen Systems Approach

Whether you’re starting a migration or evaluating transformational services to optimize Microsoft Dynamics 365, we don’t force you into pre-packaged contracts. Instead, we work with you to build a solution for today and a roadmap for tomorrow, while understanding your pain points and recommend the best path forward. Whether it’s concerns around compliance issues, sensitive data or simply a need for stability, our well-defined methodology for documenting and transitioning services provides transparent and reliable delivery every time.

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Right-Shore

Customers can combine resources from our onshore, offshore and nearshore delivery centers.

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Efficiency-Gains

Get the most from your managed services. We rollover unused subscription support hours to the next month.

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Business Continuity

IT Convergence retains a highly-skilled consultant staff with low attrition rates, providing you best experience.

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Center of Excellence

Help ensure compliance and process adherence through rigorous documentation.

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